Questions and Answers

General questions

Q: Do I need to purchase the robot myself?
A: No, the robot is included in your quote.

Q: Do I own the robot?
A: No. We stay the owner of the robot upon installation.

Q: Will I keep the same robot from one year to the next?
A: Yes. Each unit is assigned a unique identification, ensuring you receive your same robot the following season after winter storage.

Q: How often does the robot mow the lawn?
A: You’re free to choose the mowing frequency. However, we recommend an optimal schedule to keep your lawn dense and healthy.

Q: Do I need to collect the grass clippings?
A: No. Thanks to the mulching system, the grass is finely cut and returned to the soil, naturally fertilizing your lawn.

Q: Why does the lawn appear denser with a robot mower?
A: Frequent mowing combined with mulching naturally stimulates growth and strengthens overall lawn health.

Q: How long does the installation take?
A: Most installations are completed within a few hours, depending on the size and complexity of your property.

Q: Is my yard compatible?
A: Most residential properties are compatible, even those with slopes or complex areas. A full evaluation is conducted prior to installation.

Q: Does the robot operate in the rain?
A: Yes. The robots are designed to withstand various weather conditions. However, mowing pauses can be programmed during heavy rainfall if desired.

Q: Can the robot fall into a pool or leave the property?
A: No. A boundary system fully secures and defines the mowing area.

Q: What happens if the robot breaks down?
A: Simply contact us. We provide prompt maintenance and repair service to minimize any disruption.

Q: Do I need to maintain the robot myself?
A: No. We offer a comprehensive service plan covering everything needed to keep your robotic mower operating at peak performance.

Q: What happens during the winter?
A: We provide secure winter storage to protect your mower during the off-season.

Q: How often do the blades need to be replaced?
A: We handle all blade replacements. Blades are changed periodically to ensure a clean, precise cut.

Q: What if the robot temporarily stops working?
A: We respond quickly to diagnose and resolve the issue, minimizing any interruption to your lawn care.

Q: Can the robot be stolen?
A: The robots come with built-in security systems (GPS, alarm, and unique identification). They’re also compatible with tracking devices like AirTag.

Q: Is it safe for children and pets?
A: Yes. Sensors allow the robot to stop instantly and safely avoid obstacles.

Q: Can the robot operate safely at night?
A: Yes. Its quiet operation and integrated sensors allow it to work safely, even in the evening. Some models also include lights if needed.

Q: What happens if the robot is lifted or tampered with?
A: The blades stop immediately thanks to built-in safety sensors, and an alarm can be triggered depending on the programming.

Q: Is it more economical than a traditional mowing service?
A: In the long run, yes. You eliminate recurring weekly mowing fees and enjoy a continuously maintained lawn.

Q: Is it a good long-term investment?
A: Absolutely. In addition to reducing recurring mowing costs, you benefit from a perfectly maintained lawn with no effort.

Q: Are there hidden fees?
A: No. All costs are clearly outlined in the initial quote.

Q: Why choose a robot instead of a traditional mowing service?
A: The robot delivers consistent, even, automated mowing—without depending on someone’s schedule or dealing with noisy services that don’t always give your property the attention it deserves.

Q: Can the robot reduce my lawn maintenance costs?
A: Yes. Thanks to mulching and frequent cutting, your lawn stays denser and usually needs less fertilizer and fewer corrective treatments.

Q: Does the robot use a lot of electricity?
A: No. Robotic mowers use very little energy, making them both economical and eco-friendly.

Q: Is it complicated to use?
A: Not at all. Once installed and programmed, the robot runs automatically. We also provide quick training on the app and remain available if you need help.

Q: I’m worried the technology might be too complex.
A: The system is designed to be simple and autonomous, so you enjoy the benefits without dealing with technical details.

Q: Is it really effective compared to a traditional mower?
A: Yes. Frequent, precise cutting improves lawn density and delivers a more uniform result than classic weekly mowing.

Q: What if I change my mind after installation?
A: We take the time to evaluate your needs beforehand to ensure the solution is the perfect fit for you.

Q: My yard is uneven or has multiple zones. Is that a problem?
A: No. Our robots are designed to handle complex terrain, multiple zones, and certain slopes.

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